Academic Affairs Student Complaint Form

Description

The Formal Complaint Resolution internal Website has two distinct functions: An online form for UAMS students to enter formal complaints and a management tool for handling those complaints. Students provide their contact information on the form, describe the incident they're reporting, and attach supporting documents. The administrative functions support the ability to route complaints to the appropriate department heads while time-stamping and capturing the response and adjudication for each complaint. When a complaint is entered, the site generates an email to the Institutional Research, Policy, and Accreditation department within Academic Affairs. Users who enter their contact information receive a confirmation via email that their complaint was received. Academic Affairs Student Complaint Form (Formal Complaint Resolution): Developed and enhanced academic solutions using web-based technology to optimize web operations, improving efficiency and data accuracy.